Annual On-Site Service Contract

Annual service contracts are crucial for businesses where equipment is mission critical.  Because these contracts include parts and labor at a fixed rate, you can avoid costly expenses associated with unforeseen repairs.  DSH offers nationwide on-site service throughout North America enabling you to include remote locations in your annual contract. DSH offers a variety of on-site maintenance offerings. Customers can purchase on-site maintenance with a two-hour, four-hour response or eight-hour/next business day (standard) contract. Prices include preventive maintenance as recommended by the manufacturer.
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Hourly On-Site Time & Material Repair

The Time & Material program guarantees you'll talk to a technician within 60 minutes and, in most cases, he'll be on-site at your office within one business day.  Call for rates in your area.

Depot Repair

Our depot repair facility is staffed with highly trained technicians enabling us to function as your company's service center.  Our technicians provide high-quality expedited repairs for your IT equipment minimizing unproductive downtime.  Because we understand that uptime is very important to our customers, our turnaround time averages 2 days from the receipt of equipment.  

DSH factory-trained technicians ensure your IT equipment will be repaired to factory specifications.  In addition to any necessary repairs, each piece of equipment is cleaned, adjusted and thoroughly tested before shipping. All repairs are guaranteed for 30 days.  Contact us for a quote

Custom Plans

For the most demanding environments and business-critical systems, you may choose to have a DSH Service plan customized for your company or agency. You may also choose to have a resident engineer assigned specifically to your site--your best assurance of maximum system availability!  Our local hardware service is designed to give you the level of service you need to maintain your operations and achieve your business goals. For more information on the nationwide DSH service & support offerings, including our depot and on-site maintenance, please contact us at 1-800-937-37440 or email us at: